Know what you are taking.
A telehealth store from Balencia. Medical foods, and prescription weight care from a licensed clinical partner.
Nothing here promises an outcome.
Every product states what it is and what it costs before it reaches the cart. A prescription item is prescribed only if a licensed clinician decides it is appropriate for you.
Buying medicine online, answered
- Do you offer consultations or appointments?
- There is nothing to book and nowhere to attend. Medical foods are ordered like any other product. Prescription items are prescribed and shipped by our clinical partner after an online visit.
- What if an item needs a prescription?
- Its page says so. It is prescribed only if a licensed clinician from our clinical partner decides, after an online visit, that it is appropriate for you. If they decide it is not, it is not sent.
- What is a medical food?
- In United States law, a food formulated to be taken under a physician's supervision for the dietary management of a disease or condition with distinctive nutritional requirements. Medical foods are not drugs and are not FDA-approved. Each one in the shop states the condition it is for.
- Can I pause or cancel?
- You can cancel at any time from your account: open Subscriptions and choose Cancel subscription. No phone call, no email, and nobody asks why.
What is in the shop.
Medical foods for pain, sleep, fatigue, metabolic health and neuropathy, shipped to you directly. Compounded and brand-name weight-care medicines, prescribed and shipped by our clinical partner after an online visit.