Clinic demand, routed to your queue.
We put your catalog behind clinic-branded storefronts, then route each order to your fulfillment queue — licensing checked, ship-by window set, payout terms documented before launch.
No exclusivity. No pay-to-play tiers. Wholesale terms are documented before your catalog goes live.
From application to routed orders in about two weeks.
The operational path, in order — for compounding pharmacies, labs, aesthetics and device partners, supplement lines, IV and recovery, and diagnostics.
Day 0–1
KYB + licensing check
Send your catalog, LegitScript number, state licenses, and BAA template. We review KYB, licensing, and shipping reach, and terms come back within one business day — no pay-to-play tiers at any stage.
You send · We countersign the BAA
Day 1–3
Catalog + education mapping
Your ops lead maps SKUs, approved claims, and clinic-ready education into the network schema once — no per-clinic integration. REST catalog sync today; EDI arranged during onboarding where your systems require it. Your state footprint is matched so you only list where you are licensed.
SKU mapping · State-footprint match
Day 4–14
Sandbox, then routed orders with SLA windows
Test orders, label preview, cold-chain review, and recall flow are signed off before anything real ships. Then routing checks capacity and licensing, and orders land in your queue with ship-by windows — inside your existing pack-and-ship process.
Sandbox tenant · Label + recall preview
Steady state
Payout cadence, documented
Platform Health receives the customer payment as merchant of record and pays you separately under the wholesale terms agreed at onboarding. Your dashboard tracks every routed order and every payout.
Agreed payouts · Documented cadence
Three binary gates, checked first.
The bar every vendor clears before a single order routes — and the reason clinics trust what ships to their clients.
LegitScript / merchant certification
The card-network and ad-platform gate for any health merchant. We ask for the certificate number on day one.
Licensed in every ship-to state
Board license, lab permit, or distributor registration per state. We map your footprint so no clinic is matched to a vendor that cannot legally serve it.
HIPAA BAA signed
Fulfillment routes ship-to PHI through you, so a signed BAA is on file before any clinic routes an order. No BAA, no onboarding.
Operational readiness is reviewed during sandbox: a declared regulatory pathway (503A/503B, CLIA, cGMP, or device listing — named, not implied), a fulfillment and cold-chain SOP where the product needs one, lot traceability with a tested recall path, and an API or EDI connection.
The surface your team will actually work.
An interactive demo shaped like the partner fulfillment queue — filter with the KPI tiles, ship a row, watch the counts move. The real surface runs behind partner login.
Orders to ship
36 orders waiting to ship. The most urgent are at the top.
Who's ordering, day by day
A sample week of per-clinic orders, Monday to Sunday. Darker cells are busier. Hover for the exact count.
A sample week — five clinics, seven days of illustrative volumes.
- Men's-health clinic#ORD-45159OverdueTestosterone Cypionate · 200mg/mL · $144Ship by Overdue · 10m over
- Longevity clinic#ORD-35162Due todayMagnesium L-Threonate · 90ct × 24 units · +1 more · $3,171Ship by Today · 39m left
- Men's-health clinic#ORD-45160Due todayTestosterone Cypionate · 200mg/mL · $144Ship by Today · 4h 31m left
- Weight-management clinic#ORD-45188Keep coldTirzepatide · 5mg · 4 vials · $1,240Ship by Tomorrow · 8h left
Four commitments, in writing.
The partnership questions ops leads ask first — answered here the way they are documented during onboarding.
- No exclusivity
- You are listed non-exclusively across the clinic network and keep all of your own direct accounts. Opt in or out per SKU at any time.
- No pay-to-play
- There are no placement tiers. Fill rate and reliability determine your place in routing — nothing else is for sale.
- Terms documented before launch
- Wholesale terms and payout cadence are agreed during onboarding and documented before your catalog goes live — nothing here depends on a sales call.
- Ship-window SLAs
- Every routed order carries a ship-by window. Overdue orders are flagged in your queue and to our team; repeated misses mean fewer orders — never surprise penalties, and a person reaches out before anything changes.
Introduced in clinic, shipped by you.
Clinicians introduce your products inside an ongoing care relationship, using education you approved. You keep every direct account you already have, and you can opt in or out per SKU at any time.
The questions vendor ops teams ask.
If your version of the question isn’t here, our partnerships team replies inside one business day. No chatbot.
Ship windows are part of the commercial terms documented during onboarding, and every routed order arrives with its ship-by time visible in your queue. Overdue orders are flagged to your team and ours. Fill rate and reliability determine your place in routing, so repeated misses mean fewer orders — there are no surprise penalties, and a person reaches out before anything changes.
A channel that ships on your terms.
Send your catalog and credentials. We'll review KYB and licensing, map your SKUs and state footprint, and document wholesale terms and payout cadence before anything goes live. You'll hear from a person within one business day.
- No exclusivity
- No pay-to-play tiers
- Terms documented before launch
Our partnerships team replies within one business day. You will hear from a person, not a chatbot.