Where your
medication comes from.
Platform Health is a medical clinic — not a pharmacy. When a physician prescribes for you, we send the prescription to a licensed pharmacy partner who fills and ships it directly to your door.
- Prescribe
A licensed physician writes it.
After your eligibility quiz and intake, a US-licensed physician reviews your case and either approves a prescription or declines with a reason. No physician, no Rx — full stop.
- Route
Sent to a licensed US pharmacy partner.
We transmit the prescription via Surescripts to a US-licensed pharmacy in our partner network. They fill it under their own state pharmacy license, with their own QA protocols.
- Fulfill
FDA-approved formulations, standard wholesale supply.
Every medication is an FDA-approved formulation sourced through standard wholesale channels — the same supply chain serving any retail pharmacy in the country.
- Deliver
Ships in 1–3 business days. Tracked end-to-end.
Most orders arrive within a week of physician approval. You see the carrier, tracking number, and estimated delivery date the moment the pharmacy hands it off.
Five standards. No exceptions.
Every dispensing partner clears the same compliance gate before they're permitted to fill a prescription routed through the platform. None of these are optional.
LegitScript certified
Healthcare Merchant Certification on file for every dispensing partner.
503A or 503B declared
FDA compounding pathway named, with the latest 483 summary for 503B partners.
HIPAA BAA signed
Business Associate Agreement executed before any client data routes to the partner.
Validated cold-chain
USP 1079-aligned packaging with in-box logger for 2–8 °C SKUs.
DSCSA track-and-trace
Package-level TI / TH / TS exchange and rapid verification on any flagged unit.
See the operator-side detail at /vendors.
One consult fee.
Medication billed separately.
You pay one transparent consult fee to us when a physician approves your prescription. Medication is billed separately by the pharmacy — using your insurance if eligible, or a cash price you'll see before the order ships.
We never mark up medication. The pharmacy charges you what they charge.
Three lines we won't cross.
We don’t run our own pharmacy.
We’re a medical clinic. Dispensing is licensed work and our partners do it.
We don’t mark up medication.
The pharmacy bills you directly at their own price. We never see the margin.
We don’t substitute without telling you.
Your prescription is filled exactly as written, or your physician is contacted first.